Download one Excel template, fill it in, and the tool builds the configuration in your Genesys Cloud org — divisions, queues, groups, roles, users, wrap-up codes, schedules and more. Preview exactly what would be created first.
Upload your filled-in template and see every division, queue, group, role, user, wrap-up code and schedule it would create. The preview never connects to Genesys and needs no credentials.
Objects that already exist are left alone, so you can run it again after fixing your template. It only creates; it never deletes anything in your org.
Your OAuth client secret is used once, in memory, for that run only. It is not saved, logged or sent anywhere except your own Genesys Cloud region.
The free Provisioner works with its own downloadable Excel template. It is provided as-is with no warranty; review the preview and test in a non-production org first. NethraCX is not affiliated with or endorsed by Genesys.
No login builds and creates. Signing up for NethraCX adds what you need once you're provisioning a real org, not just trying it out.
| Capability | Free tool (no login) | With a NethraCX account |
|---|---|---|
| Who it's for | Trying it out, or a one-off setup | Ongoing provisioning for a real org |
| Credentials | Entered fresh each run, used once, never stored | Saved, encrypted, tested once and reused |
| Objects per run | Up to 500 | Set by your plan — ask us about raising it |
| Create new objects | ✓ | ✓ |
| Overwrite existing objects | Never — existing objects are always left alone | ✓ Per item, after reviewing current vs. template values first |
| Run history & CSV reports | Only while the run page stays open (~30 min) | Kept for your org, any time |
| Multiple saved connections | — | ✓ (sandbox, production, …) |
| Support | Email only | Included with your plan |
| Price | Free | See plans — starts with a free 14-day trial |
Overwriting is new: your dashboard shows what's already in your org next to what the template would set, so you choose, item by item, before anything changes.